Privacy Policy

At Xoorii, we respect your privacy and are dedicated to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

To provide a seamless shopping experience, we may collect the following information:

  • Name 

  • Mobile number 

  • Email address 

  • Shipping and billing address 

  • Payment-related information (processed through secure payment gateways) 

  • Order and transaction details 

  • Device, browser, and website usage information 

This information is collected when you place an order, create an account, subscribe to our communications, or interact with our website.

 

 

2. How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and delivering your orders 

  • Providing customer support and resolving queries 

  • Sending order confirmations, shipment updates, and service-related communications 

  • Improving our website, products, and customer experience 

  • Informing you about new arrivals, promotions, offers, and updates (where permitted) 

  • Preventing fraudulent transactions and maintaining website security 

 

 

3. Protection of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

While we strive to maintain the highest standards of security, no method of electronic transmission or online storage can be guaranteed to be completely secure.

 

 

4. Sharing of Information

Xoorii does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share necessary information with trusted service providers such as:

  • Courier and logistics partners 

  • Payment processing providers 

  • Technology and website service providers 

Such sharing is limited to the extent required to provide our services effectively.

 

 

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.

You can choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

 

 

6. Promotional Communications

By using our website or placing an order, you may receive communications related to your orders, account activity, and customer service.

With your consent, we may also send information regarding new collections, special offers, seasonal sales, and promotional campaigns. You may opt out of marketing communications at any time.

 

 

7. Legal Compliance

We may disclose personal information when required by applicable laws, regulations, legal processes, court orders, or government authorities.

Information may also be shared when necessary to protect the rights, property, security, or operations of Xoorii, its customers, or the public.

 

 

8. Fraud Prevention & Security

Xoorii will never ask customers to make additional payments outside our official website after an order has been placed.

Please remain cautious of fraudulent calls, messages, emails, or social media communications claiming to represent Xoorii and requesting payments, OTPs, passwords, banking information, or personal details.

If you suspect fraudulent activity, we recommend reporting the matter to the appropriate cybercrime authorities by reporting the incident to the National Cyber Cell (Helpline: 1930) or lodge a complaint at https://cybercrime.gov.in/Webform/Helpline.aspx. Once a complaint is registered, you may also reach out to us at support@xoorii.com with your complaint reference number to help us serve you better.


9. Access, Correction, and Deletion of Information

You may request access to, correction of, or deletion of your personal information maintained by Xoorii, subject to applicable legal and operational requirements.

To update your information or request account deletion, please contact our customer support team.

 

 

10. Changes to This Privacy Policy

Xoorii reserves the right to update or modify this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any revised version will be posted on this page and will become effective upon publication.

 

 

11. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:

Xoorii
📞 Customer Support: 8264321311
📧 Email: support@xoorii.com

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.