Privacy policy

Privacy Policy

At Xoorii, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.


1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following information:

  • Name

  • Mobile number

  • Email address

  • Shipping and billing address

  • Payment-related information (processed through secure payment gateways)

  • Order and transaction details

  • Device, browser, and website usage information

This information may be collected when you place an order, create an account, subscribe to our communications, or interact with our website.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • Processing and delivering your orders

  • Providing customer support and resolving queries

  • Sending order confirmations, shipment updates, and service-related communications

  • Improving our website, products, and customer experience

  • Informing you about new arrivals, promotions, offers, and updates, where permitted by law and applicable consent requirements

  • Preventing fraudulent transactions and maintaining website security

3. Protection of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.

While we strive to maintain appropriate security standards, no method of electronic transmission or online storage can be guaranteed to be completely secure.

4. Sharing of Information

Xoorii does not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share necessary information with trusted service providers, including:

  • Courier and logistics partners

  • Payment processing providers

  • Technology and website service providers

Such sharing is limited to what is reasonably necessary to provide our services, process transactions, deliver orders, and support our business operations. Information may also be disclosed where required by applicable law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Promotional Communications

When you use our website or place an order, you may receive communications relating to your orders, account activity, and customer service.

Where required, and subject to your consent, we may also send information about new collections, special offers, seasonal sales, and promotional campaigns.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us at support@xoorii.com. Opting out of promotional communications will not affect essential service-related messages.

7. Legal Compliance

We may disclose personal information when required to do so under applicable laws, regulations, legal processes, court orders, or requests from authorized government authorities.

Information may also be shared where reasonably necessary to protect the rights, property, security, or operations of Xoorii, our customers, or the public, subject to applicable law.

8. Fraud Prevention & Security

Xoorii will never ask customers to make additional payments outside our official website after an order has been placed.

Please remain cautious of fraudulent calls, messages, emails, or social media communications claiming to represent Xoorii and requesting payments, OTPs, passwords, banking information, or other personal details.

If you suspect fraudulent activity, report the incident to the appropriate cybercrime authorities in India:

After registering a complaint, you may also contact us at support@xoorii.com and share your complaint reference number, if appropriate, so that we can assist you further.

9. Access, Correction, and Deletion of Information

You may request access to, correction of, or deletion of your personal information maintained by Xoorii, subject to applicable laws and legitimate legal or operational requirements.

To update your information or request account deletion, please contact our customer support team at support@xoorii.com.

We will review and process your request in accordance with applicable legal requirements.

10. Changes to This Privacy Policy

Xoorii reserves the right to update or modify this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any revised version will be published on this page, along with an updated effective date where appropriate. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Xoorii

Customer Support: 8264321311

Email: support@xoorii.com

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Thank you for shopping with Xoorii!